Refund and Cancellation Policy

Payments are currently readiness-gated. Before activation, checkout will show the product, total price, fulfilment, cancellation window, and refund eligibility.

Unfulfilled standalone concierge plans will be eligible for review through the account dashboard or the configured support contact: not configured yet. Completed digital plans are generally non-refundable except where defective or required by law.

Venue booking terms will come from the confirmed inventory partner and must be accepted before payment. The concierge cannot cancel or refund without explicit user confirmation.